Invite customers to visit the company's production base on-site to gain an in-depth understanding of product design, production technology, testing and other processes, improve users' awareness of product performance, and provide them with comprehensive technical consulting services.
Provide product instructions and samples to assist customers in small trials and testing. According to customer needs, technicians can also be assigned to visit customer companies to jointly formulate targeted product production processes and help equipment selection and other services according to the market needs of personalized products.
Provide a full range of logistics services according to customer needs and track shipments and arrivals in a timely manner to ensure that customers are satisfied with receiving goods on time.
Invite the relevant technical personnel of the user to come to the factory to inspect the production process of the product on the spot, and provide the test results according to the testing standards, so that the user can fully grasp the production progress and product quality.
Provide customers with detailed product usage guidance or on-site debugging.
24 hours to deal with customer feedback problems during the use of the product to ensure customer satisfaction.
Regularly visit product users, listen to customer opinions and suggestions, improve product technology, and continuously improve product solutions.